This FAQ explains how to compare products, understand measurements and find Florevant’s current shipping and return information. Product-specific details can vary, so always use the individual product page as the final reference for the item you are considering.
Choosing and measuring a bag
How do I choose the right bag size?
Start with the largest item you need to carry. Measure its width, height and thickness, including any case or sleeve, then compare those measurements with the bag’s written dimensions and opening. Exterior measurements alone may not describe the usable interior. Allow room for seams, lining, padding, closures and other items.
How can I tell whether a laptop will fit?
Measure the laptop with its protective case and compare it with the usable compartment and opening. A bag described as “large” does not prove that a specific laptop will fit. See our guide to measuring a bag for a laptop and work essentials.
Should I choose a tote, crossbody, messenger bag or backpack?
Choose by your normal load and routine. A crossbody can suit compact hands-free carry; a tote can suit flexible loads and a wide opening; a messenger can provide side access for flat work items; and a backpack uses two shoulder straps for larger or longer carries. Read the Everyday Bag Buying Guide for a fuller comparison.
How many pockets should an everyday bag have?
There is no universal number. One main compartment plus a few purposeful pockets may be more useful than many small sections. List your phone, keys, wallet, charger and other essentials, then check whether each important item has a suitable place. Our pocket-layout guide provides a simple method.
Materials and product information
What is the difference between nylon, canvas and PU leather?
Nylon is a synthetic textile that is often selected for lightweight everyday designs. Canvas is a woven fabric commonly used for casual totes and messenger styles. PU leather is a synthetic material made to provide a leather-like appearance. Construction and finish vary by product, so compare the specific listing rather than assuming that every item made from the same broad material performs identically.
Does “genuine leather” mean every part of the bag is leather?
Not necessarily. A product may combine leather with textile linings, hardware, coatings or other materials. Check the full material description on the individual product page. If a listing is unclear, email service@florevant.com before ordering.
Are the bags waterproof?
Do not assume that a bag is waterproof unless the product page provides a specific, supported statement. Water-resistant and waterproof are different claims, and performance can depend on seams, zippers, openings and exposure time. Use additional protection for electronics and important documents in wet conditions.
Does a zipper make a bag anti-theft?
No. A standard zipper closes an opening but does not make a bag theft-proof or specialist security equipment. Keep control of your belongings and choose how to carry the bag according to your surroundings.
Can product color look different on screen?
Colors can appear different because of screen settings, lighting and photography. Use all available images and the written option name, but allow for normal display variation.
Shipping
How long does delivery take?
Orders are prepared for dispatch within three business days. Transit normally takes 5–14 business days after dispatch. Actual delivery can vary by destination and carrier conditions. Review the current Shipping Policy before ordering.
When is shipping free?
Free shipping is available when the applicable order total reaches the displayed market threshold: $70, €60 or £55. Your checkout displays the currency and shipping options available for the delivery destination.
Which countries does Florevant serve?
Available delivery destinations and shipping options are shown for the address entered during checkout. If your destination cannot be selected, contact us before placing an order.
Orders, returns and support
Where can I find the return conditions?
The current eligibility rules, timeframes and instructions are provided in the Returns & Refunds Policy. Review that policy and the product information before ordering.
How can I contact Florevant?
Email service@florevant.com. Include the product link or order details relevant to your question, but do not send payment-card information by email.
Who operates Florevant?
Florevant is operated by AETHER COMMERCE LTD, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Additional business information is available on our About Florevant page.